Effective Date: 09/21/2025

At Unlock Psych, your privacy is incredibly important to me. I am committed to protecting your personal information and ensuring a safe, supportive experience as you engage with our website and services. This Privacy Policy explains how I collect, use, and protect your information when you visit our website, participate in our support groups, or interact with me in other ways.

Please take a moment to read through this policy to understand how I handle your personal information.

Information I Collect

When you interact with Unlock Psych, I collect different types of information, including:

• Personal Information: When you sign up for support groups, register for events, or reach out through my contact forms, I may collect your name, email address, phone number, and any other details you choose to provide.
• Usage Data: I also gather information about how you use and navigate my website, like your IP address, browser type, device information, and pages you visit. This helps me improve your experience on the site.
• Health-Related Information: In the course of participating in support groups or other services, you might share health-related information. I respect your privacy and handle this data with the utmost care, using it only to provide support and enhance your experience.

2. How I Use Your Information

I use the information I collect for several purposes:

• To provide, manage, and improve the website and support services I offer.
• To communicate with you—whether that’s responding to your inquiries, sending event updates, or offering other relevant information.
• To facilitate your participation in support groups and community activities.
• To ensure the security and functionality of my website, support groups, and online community.
• To comply with legal obligations and protect the rights of Unlock Psych and its users.

3. How I Protect Your Information

Your privacy and the security of your data are important to me. I take a number of steps to safeguard your personal information, including using encryption and secure storage practices. However, no method of online communication or data storage can be 100% secure. While I strive to protect your data, you acknowledge the inherent risks of sharing personal information online.

4. When I Share Your Information

I respect your privacy and will not sell, rent, or share your personal information with third parties except in the following cases:

• With Your Consent: I may share your information if you’ve given me explicit permission to do so.
• Service Providers: I may work with trusted third-party service providers to help manage the website or facilitate support groups. These providers only have access to your personal information as needed to perform their services and are obligated to protect your data.
• Legal Requirements: If required by law, or to protect the rights of Unlock Psych or others, I may share your information in response to valid requests from authorities.

5. Third-Party Links

Sometimes, you may find links to third-party websites on my site. These links are not controlled by me, and I cannot be responsible for the content, privacy practices, or security of those sites. I encourage you to review the privacy policies of any external websites you visit.

6. Your Rights and Choices

You have rights regarding your personal information, and I’m here to help you manage them:

• Access: You can request access to the personal information I hold about you.
• Correction: If any of your personal information is inaccurate or outdated, you can request that I update it.
• Deletion: You can request the deletion of your personal information, with some exceptions based on legal or contractual obligations.
• Opt-Out: If you no longer wish to receive promotional emails or newsletters, you can easily unsubscribe through the links in those emails or by contacting me directly.

If you want to exercise any of these rights, or if you have any questions, please feel free to reach out to me at [insert contact email].

7. Cookies and Tracking Technologies

To improve your experience, my website may use cookies and similar tracking technologies. These help me understand how you use the site, allowing me to tailor your experience. You can manage your cookie preferences through your browser settings, but please note that some features of the website may not work properly if you disable cookies.

8. Children’s Privacy

I do not knowingly collect or solicit personal information from anyone under the age of 18. If I learn that I have inadvertently collected information from a child under 18, I will take immediate steps to delete that information.

9. Changes to This Privacy Policy

I may update this Privacy Policy from time to time to reflect changes in my practices or for other operational, legal, or regulatory reasons. When I make changes, I will post the updated policy on this page and update the “Effective Date” at the top. Please check this page regularly for updates.

10. Contact Me

If you have any questions or concerns about this Privacy Policy, or if you’d like to discuss how I handle your personal information, please don’t hesitate to reach out to me through the form on our contact page.